Costco Wholesale Limited Warranty
Products manufactured and/or distributed by Peak Season, Inc are warranted to be free from defects in materials and workmanship. The limited warranty is only valid to the original purchaser from the date of purchase . For verification and quality control purposes, a dated register receipt and photographs of the damaged items may be required for the warranty. This is a residential warranty and will not apply to commercial use.
Frame Warranty: Peak Season outdoor furniture is warranted to the original purchaser for a period of three (3) years from the date of purchase, against defects in workmanship and materials. If your Peak Season outdoor furniture fails structurally during normal use within three (3) years of purchase, we will repair or replace the frame at our discretion (with the same or similar product if the original product is discontinued) at no charge. the finish is warranted against peeling, cracking, blistering or fading for a period of two (2) years, provided the product has not been scratched or abraded.
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Cushion Warranty: Cushions are warranted for a one (1) year period against seams separating or tearing.
Sunbrella® Fabric Warranty: Sunbrella provides a five (5) year limited warranty on fabrics. The Sunbrella fabrics used on our outdoor furniture are warranted to the original purchaser, protecting against Sunbrella fabrics becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals. This warranty covers Sunbrella fabric only. This warranty does not cover normal care and cleaning; damage from misuse or abuse; improper installation; or costs associated with replacement of the fabric, including labor and installation. Sunbrella’s liability is expressly limited to this warranty. Sunbrella reserves the right to inspect the fabric submitted for claim. Proof of purchase will be required. Sunbrella will supply new equivalent fabric to replace the fabric that becomes unserviceable. For cleaning instructions visit https://www.sunbrella.com/ .
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Outdura® Fabric Limited Warranty: Sattler Corp provides a ten (10) year limited warranty on all Outdura® fabric becoming unserviceable because of loss of color or strength and pilling or abrasion from normal exposure conditions, including sunlight, mildew, rot and atmospheric chemicals, if the fabric has been properly installed, cleaned, utilized and maintained. The limited warranty does not cover normal wear and tear, including fading or stretching that does not rise to the level of a complete loss of color or strength. The warranty also does not apply against deterioration of any kind due to abusive use, improper installation, accidental burns, negligence, vandalism, perforations or acts of God. This limited warranty is extended solely to the original purchaser of the Outdura® fabric and covers only the Outdura® fabric included in the End Product and does not cover the cushion, sewing, frame or any other parts of the End Product not manufactured by Outdura®. The warranty is valid only if accompanied by a copy of the bill of sale or other proof of purchase for the item purchased plus a sample of the fabric. For cleaning instructions, please visit this website: https://outdura.sattler.com.
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Warranty Exclusions: Improper assembly, care, cleaning, maintenance or handling. Scratches and chips resulting from normal wear and tear. Freight damage. Damage due to acts of nature, vandalism, fire, God or war. Use for/in commercial purposes.
Warranty is to the original purchaser and is non-transferable. Warranty covers only Peak Season outdoor furniture.
All warranty claims must be submitted with a dated receipt within the warranty period. For quality control purposes and verification, we reserve the right to request photographs of the damaged item or have item returned. The terms of this warranty are subject to change without notice.
To obtain warranty service, please contact Peak Season toll-free at 1-866-563-1732 between the hours of 8:00 am and
5:00 pm CST, Monday through Friday, or email us at customerservice@peakseasoninc.net.